When you contact 5 Star Auto Service, the first person you usually encounter is a gentleman name Scott, who is a charming and efficient representative of 5 Star Auto Service. He is really a Gentleman, patient, and automotively skilled to answer most questions asked of him, and the wonderful thing is, he actually takes time to answer your questions. Something most places seldom do, but instead they just want you to bring your car in and wait to be informed. If you're a woman, other places tend to patronize you, but not Scott. He listens! Moreover, the facility is clean and well lit, even in the repair area. I'm sure he treats everyone equally because I am an elderly Black woman, and I was treated wonderfully. I was so impressed that I brought in my second vehicle to be serviced. I only really want to give 4.5 stars because I haven't had enough time to reap the full results, but I'm sure I won't be disappointed because Scott assured me, if I have a problem to just bring the my vehicle back in as they guarantee their work. This is a place where women are treated well. Sandra M Farmer Half Moon Bay